Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Unable to send emails.

  • 3 replies
  • 1 has this problem
  • 5 views
  • Paskiausią atsakymą parašė david

ruthknox52
ruthknox52
more options

My email was hacked. I immediately changed the password on my bt email account. It looks as if I can receive emails on Thunderbird but cannot send them. When I try to the following message comes up: Please check the password and verify Authentication method in Account Settins/Outgoing Server STMP.

The authentication method is ordinary password, but I can't find anywhere to check the password.

My email was hacked. I immediately changed the password on my bt email account. It looks as if I can receive emails on Thunderbird but cannot send them. When I try to the following message comes up: Please check the password and verify Authentication method in Account Settins/Outgoing Server STMP. The authentication method is ordinary password, but I can't find anywhere to check the password.

Chosen solution

Check in tools>preferences>privacy&security. Locate the passwords and click show passwords. Then, right-click your account and click edit password.

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (3)

david
david
  • Top 10 Contributor
more options

Chosen Solution

Check in tools>preferences>privacy&security. Locate the passwords and click show passwords. Then, right-click your account and click edit password.

ruthknox52
ruthknox52 Klausimą uždavęs asmuo
more options

so grateful David. That worked! Ruth

david
david
  • Top 10 Contributor
more options

You're very welcome. I was glad to assist.