Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I click on links from a Google search I am frequently re-directed to unwanted sites. When this happens I often see in the address bar a symbol that looks like a handwritten 2. Microsoft help guided me in getting rid of this same problem in IE but it

  • 2 replies
  • 0 have this problem
  • 5 views
  • Paskiausią atsakymą parašė Morbus

more options

When I click on links from a Google search I am frequently re-directed to unwanted sites. When this happens I often see in the address bar a symbol that looks like a handwritten 2. Microsoft help guided me in getting rid of this same problem in IE but it did not go away in FireFox. When I enter the same url in the address bar, I get the correct targeted site.

This happened

Every time Firefox opened

== I discvered XP malware malware; fixed with Malwarebytes

When I click on links from a Google search I am frequently re-directed to unwanted sites. When this happens I often see in the address bar a symbol that looks like a handwritten 2. Microsoft help guided me in getting rid of this same problem in IE but it did not go away in FireFox. When I enter the same url in the address bar, I get the correct targeted site. == This happened == Every time Firefox opened == I discvered XP malware malware; fixed with Malwarebytes

All Replies (2)

more options

Hello Bob.

Read this:

http://support.mozilla.com/en-US/kb/Searches+are+redirected+to+another+site

Hopefully it will be what you need.

more options

Do a malware check with a few malware scan programs. You need to use all programs because each detects different malware. Make sure that you update each program to get the latest version of the database.

http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware http://www.superantispyware.com/ - SuperAntispyware http://www.safer-networking.org/en/index.html - Spybot Search & Destroy http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page .......... See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked