Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

I have no problem getting to web sites but "buttons" within web site don't work.

  • 1 reply
  • 1 has this problem
  • 4 views
  • Paskiausią atsakymą parašė cor-el

rcauda
rcauda
more options

example - I go to my email account - it displays properly - but I can't select, read delete or do anything within the account.. I've uninstalled and reinstalled Firefox, Java and Flashplayer - and it's still not working.

example - I go to my email account - it displays properly - but I can't select, read delete or do anything within the account.. I've uninstalled and reinstalled Firefox, Java and Flashplayer - and it's still not working.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: