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ver. 8.0.1 tabs will not close when x is hit

  • 1 reply
  • 2 have this problem
  • 4 views
  • Paskiausią atsakymą parašė the-edmeister

Judy429
Judy429
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I have Firefox open and several tabs are open and do not respond when I click on the x. I was searching and new pages opened each time. I have not had this problem before. I also tried right clicking and clicking on "close tab" and that did not close it either.

I have Firefox open and several tabs are open and do not respond when I click on the x. I was searching and new pages opened each time. I have not had this problem before. I also tried right clicking and clicking on "close tab" and that did not close it either.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
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Try the Firefox SafeMode to see how it works there.
A troubleshooting mode, which disables most Add-ons.
(If you're not using it, switch to the Default Theme.)

  • You can open the Firefox 4.0+ SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.

Don't select anything right now, just use "Continue in SafeMode."

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.

If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

When you figure out what is causing that, please let us know. It might help other user's who have that problem.