Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

In the home page why does Firefox say I haven't upgraded when I have. This has been going on for over three weeks, I am now on 9 and still it says I have not upgraded.

  • 1 reply
  • 5 have this problem
  • 8 views
  • Paskiausią atsakymą parašė SafeBrowser

more options

In the home page why does Firefox say I haven't upgraded when I have. So I upgrade again and still it says I haven't next time I log on. Today I upgraded to 9, it said congratulations on upgrading, I log off then log back on only to be told yet again I need to upgrade. What is going on?

In the home page why does Firefox say I haven't upgraded when I have. So I upgrade again and still it says I haven't next time I log on. Today I upgraded to 9, it said congratulations on upgrading, I log off then log back on only to be told yet again I need to upgrade. What is going on?

All Replies (1)

more options

You may see that message below the Google search box on www.google.com/firefox which is the old Firefox default home page. It appears that page is no longer being maintained. You appear to have Firefox 8.0.1 installed which is the latest version.

If you want the Google search page as your home page, change your home page to about:home (a new, updated version is now built-in to Firefox).

Also see --> https://support.mozilla.com/en-US/kb/Finding+your+Firefox+version
You can also see your version on the Help > Troubleshooting Information display


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary: