Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Firefox looks wonky after reinstall of OSX 18.6

  • 4 replies
  • 2 have this problem
  • 2 views
  • Paskiausią atsakymą parašė kvnthng

kvnthng
kvnthng
more options

I have just reinstall my Mac Mini (OSX 18.6).

I have reinstalled all of my normal things CS4, Chrome, Firefox, Office 2008 etc.

When I run FF the whole browser looks like an old tv the whole view port is skewed to 45 degrees and the tab looks like a image on the web that hasn't loaded correctly. I do have a screen grab but nowhere to upload it!)

Thanks!

I have just reinstall my Mac Mini (OSX 18.6). I have reinstalled all of my normal things CS4, Chrome, Firefox, Office 2008 etc. When I run FF the whole browser looks like an old tv the whole view port is skewed to 45 degrees and the tab looks like a image on the web that hasn't loaded correctly. I do have a screen grab but nowhere to upload it!) Thanks!

All Replies (4)

iamjayakumars
iamjayakumars
more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

kvnthng
kvnthng Klausimą uždavęs asmuo
more options

HI iamjayakumars

Tried the reset, but it didn't help

I have since uninstalled and put FF17 on and it seems to be working fine for now!

Screen grab of the error attached!

Thanks

K
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to disable hardware acceleration in Firefox.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
kvnthng
kvnthng Klausimą uždavęs asmuo
more options

HI Cor-el

I have reinstalled FF18 and turned of the Hardware acceleration and it seems OK now, I didn't have any addons or themes so that wasn't the issue!

Bad hardware acceleration, bad!

Thanks!

K