Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot remove my master password - the remove button is gray

  • 3 replies
  • 8 have this problem
  • 10 views
  • Paskiausią atsakymą parašė cor-el

more options

I enabled the Firefox master password but FF kept asking for it every 20 seconds while I was using gmail, so I wanted to disable and remove the master password. When I uncheck the master password box, a popup screen asks for the master password but entering it in the field, the "remove" button is and remains unclickable. So now how do I get rid of the master password? Thanks a lot in advance!

I enabled the Firefox master password but FF kept asking for it every 20 seconds while I was using gmail, so I wanted to disable and remove the master password. When I uncheck the master password box, a popup screen asks for the master password but entering it in the field, the "remove" button is and remains unclickable. So now how do I get rid of the master password? Thanks a lot in advance!

Chosen solution

Yes, just leave it to the default of 30 minutes.

Skaityti atsakymą kartu su kontekstu 👍 2

All Replies (3)

more options

You can check the value of the security.password_lifetime pref on the about:config page.

You can set the MP to an empty string to disable it.

more options

Thanks cor-el; Firefox isn't asking for the password anymore, but I thought I'd remove it all the same. The value of the security.password_lifetime is set at 30. Should it be anything else? Or could I just leave it since I'm not prompted for the master password anymore?

more options

Chosen Solution

Yes, just leave it to the default of 30 minutes.