Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox asks to update password changes but doesn't on ANY site...

  • 2 valiny
  • 1 manana an'ity olana ity
  • 5 views
  • Valiny farany nomen'i cor-el

more options

Prior to a fairly recent browser upgrade, Firefox stored select passwords correctly. When I changed them I was always asked if I wanted to update them, which it successfully did. Now it asks if I want to update, but when I click 'Update', it doesn't save the change. This happens on every site where I have a saved password. I haven't been able to find any settings to resolve this. Does anyone have any suggestions to fix this? I'm running Windows 8.1 and my browser is version 46.0.1.

Thanks.

Prior to a fairly recent browser upgrade, Firefox stored select passwords correctly. When I changed them I was always asked if I wanted to update them, which it successfully did. Now it asks if I want to update, but when I click 'Update', it doesn't save the change. This happens on every site where I have a saved password. I haven't been able to find any settings to resolve this. Does anyone have any suggestions to fix this? I'm running Windows 8.1 and my browser is version 46.0.1. Thanks.

All Replies (2)

more options

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

more options

You can try this extension to see if that allows to update the password

Note the you can double-click the name and the password field in the Password Manager to edit either name or password.

  • Tools > Options > Security: Logins: "Saved Logins" > "Show Passwords"