Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Messages in local folders do not display in the message pane.

  • 4 valiny
  • 1 manana an'ity olana ity
  • 8 views
  • Valiny farany nomen'i Matt

more options

When I click a message folder in the local folders, many of the folders do not display messages in the message pane. If is use the message filter and click "unread" I see there are many messages that are unread (e.g. 45). BTW, there should be no unread messages in the local folders. If I look at the properties for the folder I see there are messages in the folder (e.g. 79). I clicked on the repair button to try to repair the msf file but there is no change. I looked at the file for the message folder in the Thunderbird profile. There is a file there with non-zero size. The msf file shows as zero kB.

How do I get the messages to display properly?

When I click a message folder in the local folders, many of the folders do not display messages in the message pane. If is use the message filter and click "unread" I see there are many messages that are unread (e.g. 45). BTW, there should be no unread messages in the local folders. If I look at the properties for the folder I see there are messages in the folder (e.g. 79). I clicked on the repair button to try to repair the msf file but there is no change. I looked at the file for the message folder in the Thunderbird profile. There is a file there with non-zero size. The msf file shows as zero kB. How do I get the messages to display properly?

All Replies (4)

more options

Start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away?

more options

Wayne, No change in safe mode.

more options

> The msf file shows as zero kB.

That's a problem. Doesn't ring a bell for me.

more options

CLose out Thunderbird, delete the MSF file and restart.

Does the MSF regenerate? (it should) What size appears?