Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Thinderbird 45.8 will not show ReplyAll button even if there is a cc list in mail and will not set to e-mail address when hitting reply for some e-mails

  • 1 valiny
  • 1 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i user1121639

more options

for some e-mails in my Inbox Thunderbird 45.8 will not show ReplyAll button even if there is a cc list in the e-mail. In this case when hitting the reply button sender's e-mail will not show up in the "To:" address field. "To:" address field will stay empty.

Trying the same in Outlook just works as expected

for some e-mails in my Inbox Thunderbird 45.8 will not show ReplyAll button even if there is a cc list in the e-mail. In this case when hitting the reply button sender's e-mail will not show up in the "To:" address field. "To:" address field will stay empty. Trying the same in Outlook just works as expected

All Replies (1)

more options

First thing, update Thunderbird to the latest version: Download & install the latest version of Thunderbird

If the issue still exists, then open one of these e-mails, right-click where the "Reply All" button should be, and choose "Customize". In the window that comes up, find the "Reply All" button then drag-and-drop it to the toolbar beside the "Reply" button. See my screenshot below.

If the issue still exists after this, then create a new Thunderbird Profile and see if the issue is fixed in it. If so, then copy your stuff from the old profile to the new one.