Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox just removed most of my addons including my password manager with NO WARNING!

helpneeded
helpneeded
more options

I used a password manager that I INSTALLED FROM THE FIREFOX ADD ON WEBSITE using the normal method, and it has been put in the LEGACY addons folder.

I can no longer use this add on and was given no warning. My browser just started and then my addons were gone.

I had passwords and security questions for my websites saved in the password manager.

Without access to the passwords AND ANSWERS TO THE SECURITY QUESTIONS, what will I do to log on to my financial websites and other important sites.

THERE WAS NO WARNING GIVEN. I only download addons through the browser from the official website, and now feel that add ons can NEVER BE TRUSTED AGAIN!

--Did this happen to other people or just me? --How do I open the add on and get the information out to save it?

I used a password manager that I INSTALLED FROM THE FIREFOX ADD ON WEBSITE using the normal method, and it has been put in the LEGACY addons folder. I can no longer use this add on and was given no warning. My browser just started and then my addons were gone. I had passwords and security questions for my websites saved in the password manager. Without access to the passwords AND ANSWERS TO THE SECURITY QUESTIONS, what will I do to log on to my financial websites and other important sites. THERE WAS NO WARNING GIVEN. I only download addons through the browser from the official website, and now feel that add ons can NEVER BE TRUSTED AGAIN! --Did this happen to other people or just me? --How do I open the add on and get the information out to save it?

Vahaolana nofidina

Sorry, the Add-ons team is working on a fix for this. It looks like a certificate used to sign many popular extensions expired. (The verification process checks that certificate.)

I don't know how soon re-signed versions of those extensions will become available, or whether another workaround will be discovered. We are all hoping to learn more soon.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Vahaolana Nofidina

Sorry, the Add-ons team is working on a fix for this. It looks like a certificate used to sign many popular extensions expired. (The verification process checks that certificate.)

I don't know how soon re-signed versions of those extensions will become available, or whether another workaround will be discovered. We are all hoping to learn more soon.