Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox Browser

  • 1 valiny
  • 1 manana an'ity olana ity
  • 13 views
  • Valiny farany nomen'i jeyson1099

rbkinney
rbkinney
more options

My computer rebooted to install antivirus update. Now I cannot access any of my bookmarks or anything on the web. My bookmarks are showing, but when I click on one, it won't load. When I first open Firefox, there is a tab in the upper left corner that says new tab, but there is a blank page. I can't access my e-mail or anything on the web.

My computer rebooted to install antivirus update. Now I cannot access any of my bookmarks or anything on the web. My bookmarks are showing, but when I click on one, it won't load. When I first open Firefox, there is a tab in the upper left corner that says new tab, but there is a blank page. I can't access my e-mail or anything on the web.

All Replies (1)

jeyson1099
jeyson1099
more options

Hello, If another web browser works just fine, one of following solutions should fix things: If you are able to view websites in browsers other than Firefox, please follow the steps in the following link: Firefox can't load websites but other browsers can. If you experience connection problems after updating Firefox, go to: Fix problems connecting to websites after updating Firefox. If none of the above options solved your problem, please visit Websites don't load - troubleshoot and fix error messages and performs other processes that are detailed there.