Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I can't seem to import certificates into Firefox

  • 1 valiny
  • 25 manana an'ity olana ity
  • 5 views
  • Valiny farany nomen'i cor-el

more options

I am trying to import a couple of root certificates and my personal certificate into Firefox. When I try the root cert, Firefox says that it is already there as a CA. But I can't find it in the list of cert authorities. When I try to import my personal cert, it asks for the password, and then says that it is successfully restored, including the private keys, but it doesn't show up in the list of certificates under the 'Your Certificates' tab. And it clearly isn't there, since when I go to cert testing site, the claim is that no certificate was offered by the browser.

I am trying to import a couple of root certificates and my personal certificate into Firefox. When I try the root cert, Firefox says that it is already there as a CA. But I can't find it in the list of cert authorities. When I try to import my personal cert, it asks for the password, and then says that it is successfully restored, including the private keys, but it doesn't show up in the list of certificates under the 'Your Certificates' tab. And it clearly isn't there, since when I go to cert testing site, the claim is that no certificate was offered by the browser.

All Replies (1)

more options

You can try to rename or delete the file cert8.db in the Profile Folder to remove all intermediate certificates and user certificates that Firefox has stored.

Help > Troubleshooting Information > Profile Directory: Open Containing Folder