Installation says I need Firefox 4 but that I'm running Firefox 3.6.1 however when I go to properties it shows Firefox 4.00
I installed Firefox 4 on my laptop(upgraded) and when I needed to instal an extension it says I need Firefox 4 to run and that I'm running Firefox 3.6.10. (I have this already installed on my desktop no problem)
Vahaolana nofidina
Followed above instructions but reset is greyed out
Hamaky an'ity valiny ity @ sehatra 👍 0All Replies (3)
Your user agent string (identifies the version of Firefox) is shown as "Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10 (.NET CLR 3.5.30729) FBSMTWB" which indicates that Firefox 3.6.10 is installed.
Try resetting the user agent string:
- Type about:config into the location bar and press enter
- Accept the warning message that appears, you will be taken to a list of preferences
- In the filter box at the top type general.useragent, this should bring up a small number of preferences
- Right-click on each one and choose Reset
It should hopefully then correctly identify the version of Firefox being used.
For more details see https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser
Vahaolana Nofidina
Followed above instructions but reset is greyed out
Well I followed the instructions and wowee, all working properly and no more problems.