Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Trying to update: when dragging icon to my applications folder it says "We cannot update because you don't have sufficient privilidges to update some of the items" how do I move forward?

  • 1 valiny
  • 1 manana an'ity olana ity
  • 9 views
  • Valiny farany nomen'i Ibai

karilevassar
karilevassar
more options

when trying to update to the latest version of Firefox. I installed and was to the point where I drag the FF icon into my applications folder. Then a window pops up that says I already have an older version that already exists, would I like to update to newer version. I select Ok. Then another window says " update cannot be completed because I don't have sufficient privileges to update....

please advise.

when trying to update to the latest version of Firefox. I installed and was to the point where I drag the FF icon into my applications folder. Then a window pops up that says I already have an older version that already exists, would I like to update to newer version. I select Ok. Then another window says " update cannot be completed because I don't have sufficient privileges to update.... please advise.

All Replies (1)

Ibai
Ibai
  • Administrator
more options

Hi!

Make sure that you are logged in as Administrator.

You can check that by going to System Preferences -> Users and Groups

If you don't have an Admin account, ask the owner to update Firefox for you.

Best, Ibai