Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I uninstalled firefox to remove ask.com but i cant get firefox to redownload

more options

a small orange dialoge box comes up at the very bottom of the screen, I press run and it says its running a security check then goes awaw. Thats all I get. I checked my download folder and there is nothing there

a small orange dialoge box comes up at the very bottom of the screen, I press run and it says its running a security check then goes awaw. Thats all I get. I checked my download folder and there is nothing there

Vahaolana nofidina

Hi,

Please try this link: https://www.mozilla.org/en-US/firefox/new/

Instead of Run, you can choose Save as and save to the desktop for example, or Save to the default download folder.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (3)

more options

Vahaolana Nofidina

Hi,

Please try this link: https://www.mozilla.org/en-US/firefox/new/

Instead of Run, you can choose Save as and save to the desktop for example, or Save to the default download folder.

more options

Thank you so much, that link worked like a charm The only problem is my search engine is still ask.com aaauuuggghhh

more options

Hi Msonlin - I believe I can help with that. Please try this:

- Hold down the Shift button and while doing so Click on the Firefox icon on your desktop or from your Start menu. - If done correctly the "Firefox Safe Mode" box will appear. - Within this box, check the boxes next to "Reset all user preferences to Firefox defaults" and "Restore default search engines". - Then, click on the now-highlighted 'Make Changes and Restart" button.

If you need any further assistance, please contact our support team via this link:

http://asksupport.custhelp.com/app/ask

Best regards, Eric Ask.com