Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

firefox won't load "reply" or "forward" messages in GoDaddy Workspace Webmail. wtf?

  • 1 valiny
  • 3 manana an'ity olana ity
  • 4 views
  • Valiny farany nomen'i cor-el

more options

When clicking "reply" or "forward" in GoDaddy Workspace Webmail, the screen changes to the proper fields but the fields are not populated with the recipient email address or the subject title or the message thread. This is a new issue, just started this morning. GoDaddy customer support says it's a Firefox issue. I've cleared the browser history, cookies, and cache. No improvement. I've uninstalled both versions 20.0 and 19.0.2. No improvement. I've disabled all plug-ins associated with malware and/or Workspace Webmail. No improvement. I've disabled the Network DNSPrefetch configuration. No improvement. I've deselected "Use hardware acceleration when available" in Firefox preferences. No improvement. HELP!!!!

When clicking "reply" or "forward" in GoDaddy Workspace Webmail, the screen changes to the proper fields but the fields are not populated with the recipient email address or the subject title or the message thread. This is a new issue, just started this morning. GoDaddy customer support says it's a Firefox issue. I've cleared the browser history, cookies, and cache. No improvement. I've uninstalled both versions 20.0 and 19.0.2. No improvement. I've disabled all plug-ins associated with malware and/or Workspace Webmail. No improvement. I've disabled the Network DNSPrefetch configuration. No improvement. I've deselected "Use hardware acceleration when available" in Firefox preferences. No improvement. HELP!!!!

Vahaolana nofidina

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (1)

more options

Vahaolana Nofidina

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.