Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Adobe Flash Player DRM errors out, 3307 InternalFailure

  • 1 valiny
  • 3 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i smo

more options

OS: Windows 7 64 Bit

The problem:

I can't get DRM in Adobe Flash to work. Using the player here:

http://drmtest2.adobe.com:8080/SVP/SampleVideoPlayer_FP.html#

with this movie:

http://drmtest2.adobe.com:8080/Content/anonymous.f4v

I receive the following error output:

Starts to get video metadata at Mon May 20 23:41:29 GMT-0400 2013 DRMContentData received on Mon May 20 23:41:30 GMT-0400 2013 authenticationMethod = anonymous ServerURL = http://drmtest2.adobe.com:8080 license ID = 43345AEF-52FF-3F20-90FF-ABDC98A2E3E4

DRMErrorEvent dispatched by DRMManger received on Mon May 20 23:41:30 GMT-0400 2013 event type = drmError Error Code = 3307 [InternalFailure] Sub Error Code = -2147024895 Error Details = drmUpdateNeeded = false systemUpdateNeeded = false

Things I have tried:

- clean uninstall & reinstall of Adobe flash - uninstall & reinstall of Firefox - different user accounts on this computer - new/fresh profile for Firefox

Other pertinent info:

- flash works fine on this computer in Chrome

OS: Windows 7 64 Bit The problem: I can't get DRM in Adobe Flash to work. Using the player here: http://drmtest2.adobe.com:8080/SVP/SampleVideoPlayer_FP.html# with this movie: http://drmtest2.adobe.com:8080/Content/anonymous.f4v I receive the following error output: Starts to get video metadata at Mon May 20 23:41:29 GMT-0400 2013 DRMContentData received on Mon May 20 23:41:30 GMT-0400 2013 authenticationMethod = anonymous ServerURL = http://drmtest2.adobe.com:8080 license ID = 43345AEF-52FF-3F20-90FF-ABDC98A2E3E4 DRMErrorEvent dispatched by DRMManger received on Mon May 20 23:41:30 GMT-0400 2013 event type = drmError Error Code = 3307 [InternalFailure] Sub Error Code = -2147024895 Error Details = drmUpdateNeeded = false systemUpdateNeeded = false Things I have tried: - clean uninstall & reinstall of Adobe flash - uninstall & reinstall of Firefox - different user accounts on this computer - new/fresh profile for Firefox Other pertinent info: - flash works fine on this computer in Chrome

All Replies (1)

more options

On my win 7 64, Fx 21, with 11.7.700.202 Shockwave Flash plugin, I get "Video can not be played, because the file is corrupted". Could be it is just the tip of the (same) iceberg.

Novain'i smo t@