firefox does not show up after I download it; I get internet explorer instead
When I click on my firefox icon, it doesn't connect. When I go to internet explorer to download mozilla from mozilla.org, it seems to be downloading and shows up on my program list, but it still does not connect with the mozilla browser. I think something is blocking it or redirecting me back to internet explorer, but I don't know how to prevent it from doing that.
All Replies (2)
http://www.mozilla.org/products/download.html?product=firefox-beta-stub&os=win&lang=en-US try this for the beta version 25b5 and http://www.mozilla.org/en-US/products/download.html?product=firefox-stub&os=win&lang=en-US this for version 24 hope that helps
When you say it doesn't connect, do you get a "Server not found" message for various websites that you try? Did this happen on your first installation or after an upgrade? One of these articles might help:
- Firefox can't load websites but other browsers can
- Fix problems connecting to websites after updating Firefox
If the problem is that Firefox just never starts up at all, and reinstalling Firefox doesn't help, you might need to log off and restart Windows. Sometimes the Windows Installer gets a number of jobs backed up and stops working correctly.
Some malware also may block non-Microsoft browsers. You may want to run some supplemental scans. This article recommends a number of well regarded and free scanners: Troubleshoot Firefox issues caused by malware.
Any luck?