We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

firefox freezes and says not responding, nothing has helped

  • 4 valiny
  • 11 manana an'ity olana ity
  • 6 views
  • Valiny farany nomen'i Ardakilic

more options

mozillafirefox freezes and a round blue wheel spins around. Script may be running, Mozilla not responding. I have done some of the suggestions but nothing seems to work. I even put in config; and started to delete but did not really know what I was doing. This not responding happens a LOT. I do not know what to do.

mozillafirefox freezes and a round blue wheel spins around. Script may be running, Mozilla not responding. I have done some of the suggestions but nothing seems to work. I even put in config; and started to delete but did not really know what I was doing. This not responding happens a LOT. I do not know what to do.

Vahaolana nofidina

Did not help. Just disabled real download plug in, maybe that will help. However did receive message script still running with a very long script name. When I clicked on it, it sent to a page and it was no help. Mozilla keeps going in and out of not responding!

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (4)

more options

Try to disable hardware acceleration in Firefox (you need to close and restart Firefox).

You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin
more options

I disabled hardware acceleration. I looked for the others but have not found them yet. I do not know if this solved the problem because I have not been on the computer yet. Thank you so very much for the help. I will come back and let you know if this solved the problem THANKS!

more options

Vahaolana Nofidina

Did not help. Just disabled real download plug in, maybe that will help. However did receive message script still running with a very long script name. When I clicked on it, it sent to a page and it was no help. Mozilla keeps going in and out of not responding!

Novain'i hiker125 t@

more options

For me, the issue was Xmarks addon. I've used it to migrate my Chrome bookmarks to Firefox. After I've disabled it the issue was gone.