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TB always puts quotes around a gmail addy and mail is returned.

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by Matt

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I try to delete the quotes but they reappear. Have correct addy in my address book but it makes no difference. I have another contact with a gmail address & can send to her without a problem.

I try to delete the quotes but they reappear. Have correct addy in my address book but it makes no difference. I have another contact with a gmail address & can send to her without a problem.

All Replies (5)

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The quotes usually mean the addrsss has a space either before of after it in the address book.

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addy in address book is fine, no spaces. but whenI address email to this person, the quotes appear and I cannot get rid of them. Mail is returned. Thanks, Matt, for your time.

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visually it is fine, but clearly it is not .

Ball @mozilla.com

Ball@mozilla.com

Ball@ mozilla.com Are all invalid addresses Can you pick the good one?

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Not sure what you mean. I have two gmail accounts in my address book. My mail gets thru to one of them but not the other. I have edited this entry in my address book to eliminate the quotes, but it does not solve the problem. I also access my email via my ISP website, and have no problem sending to this person. So the problem is with Thunderbird.

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try typing the whole email address into the email and sending. DO NOT USE THE ADDRESS BOOK ENTRY.