Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I lost all my bookmarks! Please help!

  • 7 replies
  • 4 have this problem
  • 1 view
  • Last reply by cor-el

more options

I was shocked that my bookmark is gone. I have tried to follow the instruction on your website. The instruction is way too much and the details are profound that wore me out. My very simple question, why my bookmark is gone. I do not fooling around with my browser. I assume that my browser was updated automatically for its new version that wiped out my bookmark. I hope that it has automatically backup somewhere on my hard disk. Like a FireFox bookmark file.

iMac OS 10.9.3 and FireFox 29.0.1

I was shocked that my bookmark is gone. I have tried to follow the instruction on your website. The instruction is way too much and the details are profound that wore me out. My very simple question, why my bookmark is gone. I do not fooling around with my browser. I assume that my browser was updated automatically for its new version that wiped out my bookmark. I hope that it has automatically backup somewhere on my hard disk. Like a FireFox bookmark file. iMac OS 10.9.3 and FireFox 29.0.1

All Replies (7)

more options

Hello,

See here how to restore from automatically backups:

more options

I don't see FireFox's bookmark (filename) on my hard disk. I have a Safari, but they have different address bookmarks.

more options

Did you try restore from one of the automatic backups?

Also try go to your profile folder, enter in bookmarks folder and copy the most recent json file to another place and try restore from it.

more options
more options

I gave it up. There is no any of Json files on my hard disk. Well, it's too bad that my bookmark is gone forever.

more options

By the way I use iMac with FireFox 29.0.1 (version).

more options

If you use the Time Machine on your Mac then you can try to restore the places.sqlite file or possible JSON backups.

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)