Firefox crashes
Firefox crashes on launch, fails to open, and the Mozilla Crash Reporter opens. I've updated Firefox to latest version and tried to open Firefox in safe mode. The crash still happens. My wife is a user on my computer, and Firefox opens normally on her desktop. Crash ID: bp-50d7abe9-270e-4779-b20e-9b8542141023
All Replies (3)
Signature CoreFoundation
I will call in the big guys to help you. Meanwhile;
Start Firefox in Safe Mode {web link} While you are in safe mode;
Type about:preferences<Enter> in the address bar
Select Advanced > General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites. Are there any problems?
Then restart.
By the way, are you and your wife using the same computer?
More information; these programs were flagged in the crash report;
fbplugin= FaceBook
libsystem_kernel.dylib = unknown
libdyld.dylib = unknown
libsystem_malloc.dylib =
libobjc.A.dylib =
libsystem_pthread.dylib =
libdispatch.dylib=
Modified by FredMcD
The crashes mention a fbplugin, so you can check for issues with that plugin. The modules list of the crash report seems to be showing two different version according to their GUID, so that might be the problem.
- bp-50d7abe9-270e-4779-b20e-9b8542141023
You can find the installation path of all plugins on the about:plugins page.