Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Since yesterday I have not been able to delete bookmarks or create new folders.

  • 3 replies
  • 2 have this problem
  • 6 views
  • Last reply by cor-el

more options

There must have been an update that I missed. I was able to delete bookmarks early on 12-24-14. When I tried to delete some bookmarks this morning by right clicking with my mouse my attempts are failed. The delete button does not work either.

Windows 7 Firefox v: 34.0.5

There must have been an update that I missed. I was able to delete bookmarks early on 12-24-14. When I tried to delete some bookmarks this morning by right clicking with my mouse my attempts are failed. The delete button does not work either. Windows 7 Firefox v: 34.0.5

All Replies (3)

more options
more options

cor-el said

You can check for problems with the places.sqlite database file in the Firefox profile folder.

This is too complicated for me to use. I am an intermediate user and am able to fix most problems, just not this one. The right click menu is not working. I am able to access the bookmarks through the windows menu that pops up when I hit the alt key. I am able to delete bookmarks this way. It is so much easier to use the right click menu instead of this method. Maybe the problem will work itself out with the next update. If it doesn't I guess that I will have to take it to the clinic to get better. Thank you for your help anyways!

more options

Try the Places Maintenance extension to see if that notices a problem.