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Flash player keeps crashing when using firefox ok using internet explorer

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by FredMcD

leslieh
leslieh
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Flash player stops working when using various sites particularily ebay. It shows action script errors but not always the same one, If you dismiss and continue it usually starts working again but not always. Sometimes you have to restart firefox. I have latest firefox and flashplayer in fact problems seemed to start with latest versions. I have tried internet explorer and flashplayer is fine on all sites. I would like to carry on using firefox but will have to stop if problems persist. I am not a computer whiz kid so would not want to go through tests etc, i would prefer if Mozilla could sort this out.

Flash player stops working when using various sites particularily ebay. It shows action script errors but not always the same one, If you dismiss and continue it usually starts working again but not always. Sometimes you have to restart firefox. I have latest firefox and flashplayer in fact problems seemed to start with latest versions. I have tried internet explorer and flashplayer is fine on all sites. I would like to carry on using firefox but will have to stop if problems persist. I am not a computer whiz kid so would not want to go through tests etc, i would prefer if Mozilla could sort this out.

All Replies (1)

FredMcD
FredMcD
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The flash program for Firefox is a different version then IE.

First, lets update your Flash Player Version 16.0.0.305
https://www.adobe.com/products/flashplayer/distribution3.html

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: