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duplicate folders

  • 3 replies
  • 2 have this problem
  • 6 views
  • Last reply by Queenmab100

Queenmab100
Queenmab100
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I'm using the latest version of Thunderbird (can find the version but just downloaded it this morning) and an IMAP server. I have two 'INBOX' folders (well, technically one Inbox' folder and one 'INBOX' folder) and two 'Deleted Items' folders. There is nothing in the "INBOX' folder or the second "Deleted Items' folder. However, I can't seem to delete either one. Screen shot of folders attached.

I deleted both folders on my ISP's webmail website but they still show up in Thunderbird. Can't quite figure it out.....

Thanks for any tips or help!

I'm using the latest version of Thunderbird (can find the version but just downloaded it this morning) and an IMAP server. I have two 'INBOX' folders (well, technically one Inbox' folder and one 'INBOX' folder) and two 'Deleted Items' folders. There is nothing in the "INBOX' folder or the second "Deleted Items' folder. However, I can't seem to delete either one. Screen shot of folders attached. I deleted both folders on my ISP's webmail website but they still show up in Thunderbird. Can't quite figure it out..... Thanks for any tips or help!
Attached screenshots

Chosen solution

Tried that but the folders are still there.  :-(

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All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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right click the account, select subscribe and uncheck the folder you do not want to see.

Right click again and select settings. On the server settings select advanced and make sure there is tick in show only subscribed folders.

Queenmab100
Queenmab100 Question owner
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Chosen Solution

Tried that but the folders are still there.  :-(

Queenmab100
Queenmab100 Question owner
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Oops, no I did it wrong. That solved it.