Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I accepted Lightning, most of my e-mails disappeared: what should I do?

  • 5 replies
  • 2 have this problem
  • 3 views
  • Last reply by christ1

more options

I guess Thunderbird was automatically updated, and this time, Lightning came with it. I accepted this Calendar and thought everything was fine.

However, when I came to send an e-mail, I discovered that the only e-mails visible were those from 2012. In 'Sent' e-mails, they go up to 2013 - although still nothing recent.

I tried clicking on 'Get Messages' but nothing happened.

I've tried disabling Lightning, but it makes no difference.

What should I do?

I guess Thunderbird was automatically updated, and this time, Lightning came with it. I accepted this Calendar and thought everything was fine. However, when I came to send an e-mail, I discovered that the only e-mails visible were those from 2012. In 'Sent' e-mails, they go up to 2013 - although still nothing recent. I tried clicking on 'Get Messages' but nothing happened. I've tried disabling Lightning, but it makes no difference. What should I do?

Chosen solution

When your problem has been fixed, can you mark the thread as 'Solved' please? Thank you.

Read this answer in context 👍 1

All Replies (5)

more options

I've tried removing Thunderbird - it still makes no difference.

more options

Looking at other questions on this page, I can see that there is definitely something going on with Thunderbird... it is not only me who is losing their e-mails!

more options

What is your email provider? Lightning has got nothing to do with your messages.

more options

Thanks for the reply, Christ1. My e-mail provider is Yahoo. I notice that other people had problems with Yahoo mail at the same time. Today, the problem appears to have solved itself. Thanks again!

more options

Chosen Solution

When your problem has been fixed, can you mark the thread as 'Solved' please? Thank you.