Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

dragon branch

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

more options

Hello Firefox Support,

I have been trying to find some way to prevent this virus creating pop ups and converting pages. I have reset ( I thought) my browser.

This software downloads without prompting from me - I see it in Program Files all the time. Deleting it does not good, nor do my attempts at corrupting it.

Is there a fast, effective way of preventing this virus? I have limited time availability and cannot really afford much to spare battling against net attacks.

Yours

L.

Hello Firefox Support, I have been trying to find some way to prevent this virus creating pop ups and converting pages. I have reset ( I thought) my browser. This software downloads without prompting from me - I see it in Program Files all the time. Deleting it does not good, nor do my attempts at corrupting it. Is there a fast, effective way of preventing this virus? I have limited time availability and cannot really afford much to spare battling against net attacks. Yours L.

All Replies (2)

more options

Hi, please try working through Remove “Ads by Dragon Branch” virus (Removal Guide) by Malware Tips.

Note that not all removal programs detect all malware, so you may need to run several or all of them.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

more options

Keep this handy;

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.


Adblock Plus {web link} Blocks annoying video ads on YouTube, Facebook ads, banners and much more. Adblock Plus blocks all annoying ads, and supports websites by not blocking unobtrusive ads by default (configurable).

Adblock Plus Pop-up Addon {web link} Adblock Plus Pop-up Addon extends the blocking functionality of Adblock Plus to those annoying pop-up windows that open on mouse clicks and other user actions.

Forum; Adblock Plus Homepage {web link}