Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why getting a Blank page for the homepage clicking on firefox icon?

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by philipp

more options

We use firefox at work. Our system is set has the homepage. In the past week, people are experiencing when they click on the firefox icon instead of getting the login page for our system, they are receiving a blank page. I have checked the options in tools and the homepage is set up correctly. If they click on their home icon in the toolbar it will take them to the system login page. I am not understand why it is suddenly doing this. Anyone have any suggestions what the issue is?

We use firefox at work. Our system is set has the homepage. In the past week, people are experiencing when they click on the firefox icon instead of getting the login page for our system, they are receiving a blank page. I have checked the options in tools and the homepage is set up correctly. If they click on their home icon in the toolbar it will take them to the system login page. I am not understand why it is suddenly doing this. Anyone have any suggestions what the issue is?

All Replies (1)

more options

hi, this may well be https://bugzilla.mozilla.org/show_bug.cgi?id=1243098 - at the moment the only known workaround would be to use a 64bit version of firefox unfortunately: https://www.mozilla.org/en-US/firefox/all/