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How can I retrieve my password when re installing Thunderbird

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by christ1

skippyjo
skippyjo
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I have had malware on my computer so have had to reinstall the OS and all the programmes. On reinstalling Thunderbird my password is not working. How can I retrieve it? The website offers to send an email...which I can not access!

I have had malware on my computer so have had to reinstall the OS and all the programmes. On reinstalling Thunderbird my password is not working. How can I retrieve it? The website offers to send an email...which I can not access!

Chosen solution

On reinstalling Thunderbird my password is not working.

What does this mean? Please provide more details.

Did you create a backup of your Thunderbird profile prior to wiping your disk?

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christ1
christ1
  • Top 25 Contributor
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Chosen Solution

On reinstalling Thunderbird my password is not working.

What does this mean? Please provide more details.

Did you create a backup of your Thunderbird profile prior to wiping your disk?