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Notifications used to work, now they don't...mail notification used to 'ding', now it doesn't...

JiminKirkwood
JiminKirkwood
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I used the drop down 'i' in the circle to confirm that I wanted this site to provide notifications. See file attached. It worked for a week, then stopped providing a sound cue that I had received an email. It just stopped. What is the solution to fix this? Thank you. Oh, I have a Mac and the Firefox version 50.1.0 Thanks again.

I used the drop down 'i' in the circle to confirm that I wanted this site to provide notifications. See file attached. It worked for a week, then stopped providing a sound cue that I had received an email. It just stopped. What is the solution to fix this? Thank you. Oh, I have a Mac and the Firefox version 50.1.0 Thanks again.

All Replies (2)

FredMcD
FredMcD
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That is not Firefox, its an add-on. Contact its support.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi JiminKirkwood, if you gave a website permission to display desktop notifications, you would get little rectangles in the lower right of your screen. That type of notification is silent, Firefox doesn't allow sites to play sounds that way.

Do you still get the text notifications?

If you were hearing sounds before, it's possible your inbox was open in a tab somewhere in Firefox. Is it open now, and you're not getting anything? Do you get other sounds from Firefox? For example, HTML5 audio or video players (some test pages):