Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Already refreshed; keep getting "Firefox is not responding"! Painfully slow. WHY?

  • 1 reply
  • 2 have this problem
  • 5 views
  • Last reply by FredMcD

happyhannah
happyhannah
more options

If I type a word, it appears 30 seconds later!!!!!! If I'm browsing, I constantly see "Firefox is not responding" all the time. I already restored to default settings last week; it just got worse. Cleared my cache and cookies - no change!!!!!!!

If I type a word, it appears 30 seconds later!!!!!! If I'm browsing, I constantly see "Firefox is not responding" all the time. I already restored to default settings last week; it just got worse. Cleared my cache and cookies - no change!!!!!!!

All Replies (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding