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Thunderbird keeps crashing. We are using thunderbird in a citrix environment, most users are fine but one of the more heavy email users keeps crashing.

  • 3 replies
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  • Last reply by Wayne Mery

cainsc
cainsc
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Thunderbird keeps crashing. We are using thunderbird in a citrix environment, most users are fine but one of the more heavy email users keeps crashing. Here are the 4 most recent crash reports. bp-8240a0d6-5735-47be-8141-7bd880171206 bp-a2da91d3-584b-4ee5-97bd-995bf0171206 bp-d2df0266-10d1-402a-95d9-2bd330171205 bp-347d7edf-668b-4fa7-9c49-70bde0171204

Thunderbird keeps crashing. We are using thunderbird in a citrix environment, most users are fine but one of the more heavy email users keeps crashing. Here are the 4 most recent crash reports. bp-8240a0d6-5735-47be-8141-7bd880171206 bp-a2da91d3-584b-4ee5-97bd-995bf0171206 bp-d2df0266-10d1-402a-95d9-2bd330171205 bp-347d7edf-668b-4fa7-9c49-70bde0171204

All Replies (3)

Wayne Mery
Wayne Mery
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Your crash signatures are all over the place. What happens if you disable lookout and/or calendar addon?

cainsc
cainsc Question owner
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We tried to have the user run Thunderbird in safe mode with add-ons disabled and it still crashed.

Wayne Mery
Wayne Mery
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What is the crash ID(s) from when they ran in safe mode?