Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"Hmm. For some reason, we could not install Firefox." Help!

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

more options

I'm having problems with this warning, I downloaded it in internet explorer, how do I solve it?

I'm having problems with this warning, I downloaded it in internet explorer, how do I solve it?

All Replies (3)

more options

Too little info to go on here?

more options

The standard "stub" installer needs to connect back to Mozilla for additional files, which sometimes is blocked by security software. Could you try a "full" or "offline" installer from the following page in case that is the problem:

https://www.mozilla.org/firefox/all/

more options

Try this: