How do I fix crashes as a result of EXC_BAD_ACCESS / EXC_I386_GPFLT ... @ FindItem
while reading email Thunderbird crashes for no apparent reason. Happens several times a day,
Modified by Wayne Mery
Chosen solution
Thanks Wayne this fixed the problem.
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The reported crash ids are? https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports
Sorry for delay - still crashing daily. see screen shot for report ids.
how about submitting the crash report and posting the links to them.
Here are the submitted reports: bp-d9b2e457-570b-47f5-8d7c-11bf80180115
1/14/18 6:42 PM
bp-cbc532ac-f73f-48c9-ac35-655fb0180115
1/14/18 6:42 PM
bp-c448866e-6cf5-4422-82e4-0a8e70180115
1/14/18 6:42 PM
bp-d62b6f34-5a55-49f3-bf15-d850e0180115
1/14/18 6:41 PM
bp-49f2f0dc-cd63-4cbc-8e7f-fd56f0180115
1/14/18 6:41 PM
bp-fdf2076e-d196-42e9-96f1-0158b0180115
1/14/18 6:41 PM
bp-1031b885-6985-4852-aac1-f4c840180110
1/10/18 11:05 AM
bp-bfa4b9c1-108c-4784-abdc-91c580180109
1/9/18 10:28 AM
bp-a6207067-e16d-4304-9fb6-c82ab0180109
1/9/18 8:22 AM
bp-33294c69-668c-4976-9cd2-063ff0180108
1/8/18 8:31 AM
Anyone else out there that can address this problem? Need an answer.
mtpm6274 said
Anyone else out there that can address this problem? Need an answer.
https://bugzilla.mozilla.org/show_bug.cgi?id=1365136 indicates that updating OS X to 10.13 high sierra should solve your problem.
Is it possible for you to do that?
Thanks. We are installing the update now. We'll see how this works.
Chosen Solution
Thanks Wayne this fixed the problem.