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Can't add new Gmail account

  • 5 replies
  • 2 have this problem
  • 8 views
  • Last reply by exhalexhale

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Hi Support. I am trying to add a new Gmail account to my Thunderbird client (already have one Gmail and one Hotmail there).

After I click to add a new account, it opens a browser popup for the Gmail login. I click NEXT many times but this does not update. I also can't copy the link to post it on another browser as the only control I have over that page is clicking next and writing my e-mail.

I am attaching a screenshot of the window I can't get past. Please let me know if there is another way to add an account, or maybe force another browser to open this Gmail verification window.

Hi Support. I am trying to add a new Gmail account to my Thunderbird client (already have one Gmail and one Hotmail there). After I click to add a new account, it opens a browser popup for the Gmail login. I click NEXT many times but this does not update. I also can't copy the link to post it on another browser as the only control I have over that page is clicking next and writing my e-mail. I am attaching a screenshot of the window I can't get past. Please let me know if there is another way to add an account, or maybe force another browser to open this Gmail verification window.
Attached screenshots

All Replies (5)

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I think you need to enable cookies in Thunderbird to get past this point.

Tools|Options|Privacy→Web content.

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Zenos said

I think you need to enable cookies in Thunderbird to get past this point. Tools|Options|Privacy→Web content.

hi Zenos, Cookies were already previously enabled on Thunderbird..

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Still no reply to this.

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What is your Thunderbird version?

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Just uninstalled unfortunately, as I really liked Thunderbird and used it for years.