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Can't install add-ons from addons.mozilla website

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by isidonis

isidonis
isidonis
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can’t add/install any new addons from the website. The install button keep asking to download FF. I have the newest FF 61.0.1 installed. I tried creating new profile but it still not working. Can someone help?

can’t add/install any new addons from the website. The install button keep asking to download FF. I have the newest FF 61.0.1 installed. I tried creating new profile but it still not working. Can someone help?

Chosen solution

User Agent: Mozilla/5.0 (Windows NT 10.0; rv:57.0) Gecko/20100101 Firefox/57.0 anonymized by Abelssoft 1035302397

That added garbage probably has the add-ons website confused.

See this support article: https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

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the-edmeister
the-edmeister
  • Moderator
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Chosen Solution

User Agent: Mozilla/5.0 (Windows NT 10.0; rv:57.0) Gecko/20100101 Firefox/57.0 anonymized by Abelssoft 1035302397

That added garbage probably has the add-ons website confused.

See this support article: https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

isidonis
isidonis Question owner
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Now it's working! Thank you friend for your help. :) Have a nice day.