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Thunderbird freezes when I select more than one email at the message panel

barba_ruiva
barba_ruiva
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Hi all,

At inbox, when I select more than one email (at the message panel, where I can see the headers), using shift key, Thunderbird just freeze.

I just got finish a fresh install of Windows 10.

Already try to enter in safe mode, but the problem persists.

Hope some one can help me out.

Thanks,

André

Hi all, At inbox, when I select more than one email (at the message panel, where I can see the headers), using shift key, Thunderbird just freeze. I just got finish a fresh install of Windows 10. Already try to enter in safe mode, but the problem persists. Hope some one can help me out. Thanks, André

Chosen solution

Please start win10 in safe mode per https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Better?

Read this answer in context 👍 1

All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Please start win10 in safe mode per https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Better?

barba_ruiva
barba_ruiva Question owner
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Wayne,

Thanks for your time!

After start windows in safe mode I opened Thunderbird and everything was fine. I could select more than one message without freeze.

Strange was when I restarted Windows regularly, Thunderbird still working fine! Without any freeze after selecting more than one message.

Didn't understand what solved the problem!

THANKS AGAIN!

André Cestari