Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can not use Restore> Choose file to restore bookmark file. No box pops up to choose the file. Halp!

  • 2 replies
  • 0 have this problem
  • 2 views
  • Last reply by usertron

usertron
usertron
more options

I have tried everything from uninstalling to re-installing firefox also deleting old Files leftover from uninstalling. tried add ons disabled, updated windows. Nothing has helped. The explorer box will not pop up to choose my bookmarks file to restore. Nothing happens. Also the Backup bookmarks function does not work.

I have tried everything from uninstalling to re-installing firefox also deleting old Files leftover from uninstalling. tried add ons disabled, updated windows. Nothing has helped. The explorer box will not pop up to choose my bookmarks file to restore. Nothing happens. Also the Backup bookmarks function does not work.

Chosen solution

It was actually windows 10 antivirus blocking the firefox from doing anything. Thank you

Read this answer in context 👍 0

All Replies (2)

Naivedh
Naivedh
more options

https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them follow this might help

usertron
usertron Question owner
more options

Chosen Solution

It was actually windows 10 antivirus blocking the firefox from doing anything. Thank you