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Not getting ALL the e-mails.

  • 1 reply
  • 2 have this problem
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  • Last reply by Truman

292e-wnxe
292e-wnxe
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I am trying to switch email clients and I am looking at Thunderbird. I am having some issues with one acct. I have two email accts: one with Spectrum that uses 'Pop" server for inbound emails and "Imap" for outgoing emails. The other acct is a gmail acct that uses 'IMAP" for both. Initially, I had set up the spectrum road runner acct with the incoming server being IMAP but found to be loosing emails within seconds of looking at the Inbox. community support suggested I change the Spectrum RR to "pop" for the inbound server and this fixed it. Now however, I noticed that I am not getting all the e-mails from the spectrum road runner inbox. I would say I am getting only about 10-25% of them. I can't seem to figure this out. Please assist in this matter. Thank you in advance.

I am trying to switch email clients and I am looking at Thunderbird. I am having some issues with one acct. I have two email accts: one with Spectrum that uses 'Pop" server for inbound emails and "Imap" for outgoing emails. The other acct is a gmail acct that uses 'IMAP" for both. Initially, I had set up the spectrum road runner acct with the incoming server being IMAP but found to be loosing emails within seconds of looking at the Inbox. community support suggested I change the Spectrum RR to "pop" for the inbound server and this fixed it. Now however, I noticed that I am not getting all the e-mails from the spectrum road runner inbox. I would say I am getting only about 10-25% of them. I can't seem to figure this out. Please assist in this matter. Thank you in advance.

All Replies (1)

Truman
Truman
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You need to learn how the different email standard protocols work. Then and only then can you decide which one works for you.

The short story... IMAP keeps the messages on the email providers server and you view them remotely from your computer or mobile devices. If you delete a message at the server or from any device it is gone everywhere. This is best if checking email from multiple devices.

POP downloads messages to the device you access the server with and deletes the messages from the server. Now this message only exists on that device and only viewable there. My guess this is what you are seeing since you are messing with at least 2 different email clients. You can set an option to leave messages on the server but that gets messy if you are not diligent in cleaning up your mailboxes.

SMTP is the outbound protocol.

FYI; I never suggested for you to use POP. I suggested that having a device setup that way would cause what you were seeing. Especially when you do not understand how email works.

Modified by Truman