We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

New Tabs Not Loading

  • 9 replies
  • 1 has this problem
  • 283 views
  • Last reply by Bisho

more options

New Tabs and even sometimes first tab do not load any page and become just "dead"

Open in New Tab and Ctr T is like a roll of dice now, the same page sometimes loads sometimes doesn't, usually closing FF and re-opening solves it.

This has been happening quite frequently so I tried several builds and solutions, uninstalled and reinstalled with new profile, safe mode, no add-ons or themes, both 32 and 64 bit, ESR, etc.. (I'm on Win10 64 bit)

If anyone is experiencing something similar or have an idea let me know please I've been using Firefox for longer than I remember and I would hate to switch now

New Tabs and even sometimes first tab do not load any page and become just "dead" Open in New Tab and Ctr T is like a roll of dice now, the same page sometimes loads sometimes doesn't, usually closing FF and re-opening solves it. This has been happening quite frequently so I tried several builds and solutions, uninstalled and reinstalled with new profile, safe mode, no add-ons or themes, both 32 and 64 bit, ESR, etc.. (I'm on Win10 64 bit) If anyone is experiencing something similar or have an idea let me know please I've been using Firefox for longer than I remember and I would hate to switch now
Attached screenshots

Chosen solution

The latest FF 77 update and the "optional" windows update helped. Make sure all drivers are updated as well.

Read this answer in context 👍 0

All Replies (9)

more options

Hello Bisho, Maybe try this older thread: https://mzl.la/3gKFhN4 Tell me how it goes and Stay Safe!

more options

Hello Tommy, thank you for the reply Just tested it and unfortunately it didn't work

more options

No problem! I will keep researching as of now, Im not completely sure..

Modified by Tommy

more options

Thank you kindly Tommy

Here is a profile capture from a while back if it helps anyone :)

Modified by Bisho

more options

How about this one? https://mzl.la/3cuVtPp Thanks for your patience!

more options

Are you always closing Firefox properly via Exit/Quit and give Firefox enough time before closing down the computer to make sure that all files in the profile folder are updated properly ?

Use one of these to close Firefox if you are currently doing that by clicking the close X on the Firefox Title bar.

  • "3-bar" menu button -> Exit (Power button)
  • Windows: File -> Exit
  • Mac: Firefox -> Quit Firefox
  • Linux: File -> Quit
more options

Thank you both Cor-el and Tommy for the support

more options

Chosen Solution

The latest FF 77 update and the "optional" windows update helped. Make sure all drivers are updated as well.

more options

I don't know what did the trick honestly but hopefully that's the end of it cause opening new sessions mid-browsing was really annoying.