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Mac Firefox Amazon Search Images Not shown

  • 5 replies
  • 1 has this problem
  • 2 views
  • Last reply by jonzn4SUSE

dizzwold
dizzwold
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Hi Guys, 

I've just moved house and got a new internet provider, so this could be many things.

When I go to the amazon home page everything is fine, images are shown.

When I do a search within amazon and get the search results, no thumb images are shown.

I've cleared the cache and history, quit and restarted firefox and also restarted my mac, but nothing so far has fixed this.

Being that I've just moved house and gone with a new internet provider may not help as the speeds can be slow for a couple of weeks.

Does anyone have any other ideas?

Dizzwold.
Hi Guys, I've just moved house and got a new internet provider, so this could be many things. When I go to the amazon home page everything is fine, images are shown. When I do a search within amazon and get the search results, no thumb images are shown. I've cleared the cache and history, quit and restarted firefox and also restarted my mac, but nothing so far has fixed this. Being that I've just moved house and gone with a new internet provider may not help as the speeds can be slow for a couple of weeks. Does anyone have any other ideas? Dizzwold.

All Replies (5)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Is there a reason for the old version of Firefox? What did you search for on Amazon? Can you post a similar screenshot?

FredMcD
FredMcD
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Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

dizzwold
dizzwold Question owner
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Hi Guys, 

Thank you for your replies.

Hmm..

Firefox updates state it's up-to date.

I've take a screenshot inn safe mode with addon's disabled.

I'd already cleared the cache, cookies and history.
FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/fix-problems-images-not-show

https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows

https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues

https://support.mozilla.org/en-US/kb/html5-audio-and-video-firefox

https://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-fix-problems

https://support.mozilla.org/en-US/kb/warning-unresponsive-plugin

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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I couldn't replicate the issue with the same url. see screenshot https://www.amazon.co.uk/s?k=video+doorbell&ref=nb_sb_noss_2

Try downloading a separate copy of Firefox and run it see what happens.

https://www.mozilla.org/en-US/firefox/all/#product-desktop-release