We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Text in email showing up symbols

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by david

more options

Hi, occasionally email appear as they do in the attachment, and I cannot read my email. Happens with either Gmail or Outlook accounts, please advise what to change in the settings. I would be grateful for any help. And would love to continue to use Thunderbird. Thanks

OS: Linux Mint 20.3 Thunderbird version: 78.14.0 (64-bit)

Hi, occasionally email appear as they do in the attachment, and I cannot read my email. Happens with either Gmail or Outlook accounts, please advise what to change in the settings. I would be grateful for any help. And would love to continue to use Thunderbird. Thanks OS: Linux Mint 20.3 Thunderbird version: 78.14.0 (64-bit)

All Replies (2)

more options

this is the screenshot* * Bulleted list item

more options

Okay, just a hunch: Check Tools>Preferences>Fonts&Colors and click the Advanced button and UNCHECK the box to allow messages to use other fonts.