We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

VPN PAYMENT REFUSED: "The currency of this subscription is not valid for the country associated with your payment."

  • 1 reply
  • 0 have this problem
  • 4 views
  • Last reply by James

Sauseng
Sauseng
more options

WANTED TO PAY FOR VPN KEEP GETTING THE ABOVE REFUSAL MESSAGE (MY CREDIT CARD IS GERMAN, I'M PAYING FROM CHINA, USING A VPN WITH MALAYSIA LOCATION.

WANTED TO PAY FOR VPN KEEP GETTING THE ABOVE REFUSAL MESSAGE (MY CREDIT CARD IS GERMAN, I'M PAYING FROM CHINA, USING A VPN WITH MALAYSIA LOCATION.
Attached screenshots

All Replies (1)

James
James
  • Top 25 Contributor
  • Moderator
more options

This forum section you posted in is for help on desktop Firefox for Windows, macOS, and Linux.

The product that you refer to is one of Mozilla's premium products. In order to get premium support from a dedicated agent, please use https://support.mozilla.org/en-US/questions/new/firefox-private-network-vpn/form to submit your question.

Modified by James