Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Emails from AOL Mail in Windows 10

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by Matt

finn.lassen
finn.lassen
more options

Installed Thunderbird on my Windows 10 laptop. Copied profile from my Windows XP laptop.

When trying to get messages I'm prompted for a password. Entering password and clicking OK, status bar shows "Sending login info..." and nothing happens, not even a timeout message.

(Running Thunderbird "As Administrator" does NOT make a difference.)

When running Thunderbird in Troubleshooting mode, I'm not prompted for password and I DO get messages from the AOL Mail server.

"Troubleshoot Mode will disable all add-ons and temporarily use some default preferences". No Add-ons installed. What are the "some default preferences"?

It would appear to be preference(s) related to stored passwords, transmitting passwords or such, and how do I change the relevant preference(s) ?

Finn

Installed Thunderbird on my Windows 10 laptop. Copied profile from my Windows XP laptop. When trying to get messages I'm prompted for a password. Entering password and clicking OK, status bar shows "Sending login info..." and nothing happens, not even a timeout message. (Running Thunderbird "As Administrator" does NOT make a difference.) When running Thunderbird in Troubleshooting mode, I'm not prompted for password and I DO get messages from the AOL Mail server. "Troubleshoot Mode will disable all add-ons and temporarily use some default preferences". No Add-ons installed. What are the "some default preferences"? It would appear to be preference(s) related to stored passwords, transmitting passwords or such, and how do I change the relevant preference(s) ? Finn

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

check that the passwords are removed from the password store and then make sure the authentication method is oAUth2.0 and you have no application passwords set on the AOL end.