Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

With this latest update I'm unable to play movies from Amazon PRIME

  • 2 replies
  • 0 have this problem
  • 4 views
  • Last reply by zeroknight

eagle811
eagle811
more options

I an get to the movie page and choose a movie. After calling up the movie it refuses to play. It says movie is unavailable and contact Prime. When I switch to Google everything work as it should.

I an get to the movie page and choose a movie. After calling up the movie it refuses to play. It says movie is unavailable and contact Prime. When I switch to Google everything work as it should.

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Did you tried Firefox in Safe Mode.

Prime is working for me. see screenshot A full browser screenshot would be more helpful. What security software are you running?

zeroknight
zeroknight
more options

Try changing DNS over HTTPS (DoH) to "Off" or "Max Protection" and in Connection Settings change "Use system proxy settings" to "No proxy".