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Account Disconnected

  • 2 replies
  • 14 have this problem
  • Last reply by dmcguinn

kingsnake2019
kingsnake2019
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I go through the process of signing into Firefox Sync, it sends the confirmation e-mail and i copy paste the code in, then it takes me to the mozilla accounts page and shows me all the data about my account, but when i click on sync under settings, it says "account disconnected" if i click "sign in" the process repeats with the end result being "account disconnected"

I go through the process of signing into Firefox Sync, it sends the confirmation e-mail and i copy paste the code in, then it takes me to the mozilla accounts page and shows me all the data about my account, but when i click on sync under settings, it says "account disconnected" if i click "sign in" the process repeats with the end result being "account disconnected"

Chosen solution

Found the problem: Firefox was on another profile. I went to about:profiles and set the default profile to default- problem solved.

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All Replies (2)

kingsnake2019
kingsnake2019 Question owner
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Chosen Solution

Found the problem: Firefox was on another profile. I went to about:profiles and set the default profile to default- problem solved.

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dmcguinn
dmcguinn
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Couldn't find about profiles

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