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Unable to write to disk

  • 5 replies
  • 0 have this problem
  • Last reply by frisée

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I am getting the infamous "Unable to write to disk" message on all of my pop accounts.

I have plenty of disk space and the hard drive does not have errors. I changed all of the attribute bytes to write (not ready only) I created a new account with no imports. It also gets this error. I have one IMAP account that allows me to at least read my email, but I can't organize it. If I copy my pop account folders to that IMAP account they upload. Uh, no thanks. If I copy my pop account folders to the local folders area, same error (Unable to write to disk) I uninstalled and re-installed, and the profiles were all still there. I would even settle for incoming on an IMAP and moving incoming email to my pop folder, but you can't do that either.

I fear that the profiles are somehow corrupted. I have ALL of my email backed up and restore-able. There are some messages on the server that need to stay there for now.

Please help. I've spent 10+ hours on this and none of the existing help seems to apply here. I'm on the brink of giving up and switching to another tool.

I am getting the infamous "Unable to write to disk" message on all of my pop accounts. I have plenty of disk space and the hard drive does not have errors. I changed all of the attribute bytes to write (not ready only) I created a new account with no imports. It also gets this error. I have one IMAP account that allows me to at least read my email, but I can't organize it. If I copy my pop account folders to that IMAP account they upload. Uh, no thanks. If I copy my pop account folders to the local folders area, same error (Unable to write to disk) I uninstalled and re-installed, and the profiles were all still there. I would even settle for incoming on an IMAP and moving incoming email to my pop folder, but you can't do that either. I fear that the profiles are somehow corrupted. I have ALL of my email backed up and restore-able. There are some messages on the server that need to stay there for now. Please help. I've spent 10+ hours on this and none of the existing help seems to apply here. I'm on the brink of giving up and switching to another tool.

All Replies (5)

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The usual culprit that's pointed to is the anti-virus software - https://support.mozilla.org/en-US/questions/1429446

Additionally, have you tried repairing the folders? Right click on the Folder/Properties/Repair - although I think that unlikely to solve the issue.

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Thanks for the super quick response.

I did disable Norton 360's firewall and auto protect I uninstalled Spybot I did try to repair the folders.

Still getting the error on all pop accounts, not getting it on the IMAP account. All are on the same hard drive.

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The only other thing to try (as a diagnostic) if you're running Windows is to start the computer in Safe Mode with Networking and see if the problem persists. If it doesn't, then it's more likely not to be a TB error.

I can't help resolve it any further but this might help diagnose what's happening.

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Thanks for the info. Are you with Mozilla? Will someone else be viewing this issue?

Thank you!

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Tom490 said

Thanks for the info. Are you with Mozilla? Will someone else be viewing this issue?

This is a Forum full of volunteers where information is pooled. We all have our levels of ability (and some are very technical, having had loads of experience). But we're volunteers.

I can solve a few things or propose some suggestions - but I try to set a query up for those after me so that they have the base info they might need.

Once you've tried 'Safe Mode' please make a note here what happened so that your query re-enters the list of matters that need resolving. If 'Safe Mode' does 'cure' it then the problem is most likely to be a software conflict (usually anti-virus but you believe that's not possible with what you've done) and turning items on 'one by one' in Safe Mode might help sort out where the problem lies.

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