Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I (A blind user) need voiceover support for mozilla thunderbird. when will it be done?

  • 4 replies
  • 2 have this problem
  • 4 views
  • Last reply by Morbus

AnonymousUser
AnonymousUser
more options

Gentlemen, I recently lost what was left of my eyesight and can no longer function in large print mode. I have attempted to get mac's VoiceOver to work with your thunderbird app, but to no avail. it will not read my active mail pane. I do not have the time or patience to want to dump a perfectly good product otherwise and migrate my mail to apples mail app (which has less features). I need to know WHEN VoiceOver support will be operational. I can't function without my mail.

This happened

Every time Firefox opened

I first started using VoiceOver.

User Agent

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_4; en-us) AppleWebKit/533.17.8 (KHTML, like Gecko) Version/5.0.1 Safari/533.17.8

Gentlemen, I recently lost what was left of my eyesight and can no longer function in large print mode. I have attempted to get mac's VoiceOver to work with your thunderbird app, but to no avail. it will not read my active mail pane. I do not have the time or patience to want to dump a perfectly good product otherwise and migrate my mail to apples mail app (which has less features). I need to know WHEN VoiceOver support will be operational. I can't function without my mail. == This happened == Every time Firefox opened == I first started using VoiceOver. == == User Agent == Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_4; en-us) AppleWebKit/533.17.8 (KHTML, like Gecko) Version/5.0.1 Safari/533.17.8

All Replies (4)

Morbus
Morbus
more options

Hello Eric.

I believe the best thing is to file a feature request at bugzilla. Here's a handy link to file a bug for thunderbird (bugs include feature requests, so don't let the terminology fool you):

https://bugzilla.mozilla.org/enter_bug.cgi?product=Thunderbird&format=guided

I'm not sure how easy it is to handle it without visual output (or input, from the user's perspective), so I will do that for you, if you give enough information for me to know what I'm requesting (I'm not familiar with accessibility software).

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See also Text to Voice: https://addons.mozilla.org/firefox/addon/91405/

AnonymousUser
AnonymousUser Question owner
more options

I am having to use safari to access even here. mozilla firefox and its mail application thunderbird are not en tirely compatible with OS X VoiceOVer. most of the menus get read, but the text windows I am interested in (in t-bird) remain unspoken. I'll his the feature request site.

            • public notice to apple and mozilla ********

btw, mozilla needs to get off their collective butts and quit worrying about apples developer license. all they need to do is contact apple, and arrange for source access. enough of the pointing fingers people, I am a customer of both of you and I am waiting for help!

the-edmeister
the-edmeister
  • Moderator
more options

You are "singing to the choir" when you post here, we're all users who volunteer our time to help other Firefox users. You can provide feedback to Mozilla here: http://hendrix.mozilla.org/

See this website: http://www.accessfirefox.org/ Ken Saunders has been working on Firefox accessibility issues with Mozilla products for 5 years.