Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I fix following -I cannot view or print pdf aspx type files; I get pop-up window wth title of blank. Happens on many sites when trying to see bank or utility monthly statmentsstatements

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by paul1701

more options

Windows XP SP3, Firefox 6.0 (though problem started with prior version (I think 4.0 , definitely 5.0)

No content appears in 'blank' pop-up window.

Windows XP SP3, Firefox 6.0 (though problem started with prior version (I think 4.0 , definitely 5.0) No content appears in 'blank' pop-up window.

All Replies (2)

more options
more options

thank you. I checked my list of extensions and see now I had a Nitro pdf download plug-in. I have disabled it and restarted Firefox. I can now view adobe type files. I still get window titled 'about:blank' but now there is visible content.